Frequently Asked Questions
Are you board certified?
Yes. Dr. José González-Soto is board certified as a Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) and certified as an Advanced Practiced Addiction Registered Nurse (CARN-AP). He is also a Licensed Mental Health Counselor (LMHC).
What are your service fees?
$250 per 60 minute – Initial Psychaitric & Mental Health Evaluation
$150 per 30 minute – Follow Up Integrated Medication Management with Counseling
$100 per 20 minute – Follow Up Medication Management only
We provide superbills after each session, which you can submit to your insurance for potential out-of-network reimbursement if your plan includes this benefit.
What is your cancellation policy?
Our office requires a 48 hour notice to cancel or reschedule an appointment. If this notice is not given, you have not made reasonable attempts to communicate with our office in the case of an emergency, or you do not show for an appointment, our billing department will charge the credit card on file a $95 cancellation fee.
What is a Psychiatric & Mental Health Evaluation?
Your first appointment is designed to be a thoughtful and collaborative exploration of your experiences. Together, we will:
- Discuss your current symptoms and how they may be affecting your goals, relationships, and daily life.
- Trace a timeline of your life, identifying meaningful turning points—both positive and challenging—that can shed light on your mental health journey.
- Clarify your story and aspirations, so I can understand who you were, who you are today, and who you hope to become.
Depending on your needs, I may recommend additional steps such as completing rating scales or lab work to ensure we have a full picture of your health. We will also review consent forms so that your care team—therapists, doctors, or family members—can be included in a way that supports you.
Medication is never a requirement. Instead, I will present several evidence-based treatment options, guiding you through the risks and benefits of each. Once you feel confident and comfortable with our plan, we will begin working toward your goals right away.
What services do you offer in each state?
In Florida and New York, I provide Virtual/Hybrid Psychiatry and Counseling Services. This includes psychiatric medication management via telepsychiatry as well as therapeutic counseling via teletherapy, in compliance with state licensing requirements.
In person appointment may be available at your location, reach out for questions.
Do you take Insurance?
Currently, we are In-Network with Aetna, United Behavioral Health / Optum, Oscar and AvMed. We are In-network with cigna/evernorth and carelon through Headway and Alma.
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your insurance provider to verify how your plan compensates you for out of network psychiatric and counseling services.
I’d recommend asking these questions to your insurance provider to help determine your benefits:
- Does my health insurance plan include mental health benefits?
- Do I have a deductible? If so, what is it and have I met it yet?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
As we grow, insurance providers may change over time, so we recommend checking with our office or your insurance provider to confirm coverage before your appointment.
Do you provide prescribe medication and provide psychiatric evaluations or consultations?
“ReIntegrate Mental Health & Counseling, PLLC” offers mental health services like, counseling, psychiatric medication management, psychiatric evaluations, and substance use recovery counseling. We respect your established therapeutic relationship with your providers. We are also happy to collaborate and communicate with your therapist, psychiatrist or primary care providers if you want us to.
What is our approach to medication management?
Our integrated approach combines personalized supplements and medication management, counseling, and lifestyle strategies tailored to each individual’s needs, supporting physical, emotional, spiritual, personal growth and emotional well-being.
Our philosophy centers on restoring function—not merely suppressing symptoms—through the “lowest effective dose” strategy. We prioritizes integrated counseling, lifestyle strategies and treatments that minimize sedation, avoid dependence, and address the root causes of emotional distress.
Do you work with children in your practice?
Our services are primarily for adults. However, we may be able to support 16+ year-old clients with the documented consent of a legal guardian, in accordance with applicable state regulations.
Do you offer bilingual customer support? (Hablamos Español)
Hablamos Español, English, and “Spanglish” 🙂
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much
your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like testing, prescription drugs, and equipment. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. To request one please email us at support@reintegratementalhealth.com. Make sure to save a copy or picture of your Good Faith Estimate For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises.